In states where an EBT system is used to distribute food stamp benefits, recipients must possess an EBT card in order to access their benefits.
If the card has been stolen or lost or its magnetic stripe turns unreadable, the person receiving it must adhere to specific replacement procedures.
Multiple actions are required to obtain and use a replacement EBT card. Regarding a stolen, misplaced, or damaged card, the cardholder must initially approach either the EBT assistance desk or the local food stamp office.
In order to maintain security and prevent multiple active cards on a single account, the support desk or food stamp office will deactivate the card. Then, a new card from the available stock must be issued.
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How EBT Replacement Cards Are Issued?
It is necessary to encode the recipient’s information, including their PIN, onto the magnetic stripe of the replacement card. The card number and PIN must be entered into the system’s database and associated with the account of the recipient.
After these procedures, the recipient receives the replacement card. In cases where the replacement card is mailed, the recipient may need to contact the support desk in order to activate it. This activation phase provides an additional layer of protection against unauthorized use of the card.
“The State agency shall replace EBT cards within two business days of receiving notification from the household,” The State may request a waiver from the Department to extend the replacement period, according to EBT regulations.
Your monthly benefits are added to your account and the card functions similarly to a debit card. If your card becomes ineffective due to damage, loss, or theft, you can request a replacement from a local office. Some states even provide the option to submit a replacement request online.
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Source: Marca
